These issues usually stem from how Apsona converts Word documents to PDF. The PDF rendering engine differs from Microsoft Word and may handle formatting, spacing, and field logic differently. Here’s how to address the most common issues:
Footer appears incorrectly in PDF:
This happens when complex formatting or spacing in footers doesn’t translate well to PDF. To fix this, simplify your footer: use standard fonts, reduce vertical space, and avoid advanced layout elements.
Extra blank page in PDF:
Often caused by trailing line breaks, extra paragraph marks, or a footer height that slightly exceeds the page boundary. Check for hidden content after your main content and reduce unnecessary whitespace at the end of the template.
Conditional section (e.g., “ADDITIONAL INFORMATION:”) appears when fields are blank:
Use this revised logic to show the label only when at least one field has content:
CopyEdit
«IF letter_insert != "" OR dedication != ""»ADDITIONAL INFORMATION:
«IF letter_insert != ""»«letter_insert»«ENDIF»
«IF dedication != ""»«dedication»«ENDIF»
«ENDIF»
This ensures the heading and content only appear when needed.