Why did my Dedupe fail without an error message in the csv results file?

There are certain scenarios where a dedupe action will fail but the error message does not get added to the .csv results file. This is what the results file would look like:

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Identified scenarios where this takes place:

  1. Deactivated Picklist value:
    1. Dedupe action has "Overwrite empty/null master fields with non-master fields, if available " checked
    2. Picklist field has "Restrict picklist to the values defined in the value set" checked
    3. Non-master record has a value in a picklist field that is deactivated.
    4. Master has a blank in the picklist field.
    5. Apsona tries to move the deactivated value into the blank master field but is blocked by the setting on the field.
    6. The .csv results file shows 'error' for status, but does not display the error.
    7. SOLUTION: Look through the non-master record for picklist fields that may have deactivated values in them. Change those values to active values and redo the dedupe.

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