Why can't a user see the Apsona Dedupe and Match feature even though they have the required license?

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If a user has been assigned the Apsona for Salesforce base license and the Apsona Dedupe and Match license but still cannot see the deduplication feature, the issue is typically due to additional configuration rather than licensing alone.

One common cause is that the "Dedup Enabled" checkbox on the Apsona Items custom object is not enabled for the user. Even with the correct licenses assigned, the Dedupe and Match feature will not be displayed unless this setting is enabled.

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