The Salesforce Organization ID (Org ID) is a unique identifier for your Salesforce environment. Note that Production and Sandbox environments have different Org IDs, and a new Org ID is generated each time a Sandbox is refreshed.
Option 1: From Salesforce Help Portal
If you are logged in to the Salesforce Help Portal:
Click your Avatar (top-right corner)
Select Support Settings
Navigate to the Your Org Information tab (left panel)
Locate Org ID (displayed as the first field)
Option 2: From Salesforce Setup
In Salesforce Classic:
Go to Setup
Navigate to Administer → Company Profile → Company Information
Locate Salesforce.com Organization ID on the right side
In Salesforce Lightning:
Click the Gear Icon (⚙️) → Setup
Go to Company Settings → Company Information
Search for Salesforce.com Organization ID
Option 3: From Apsona (Admin Only)
(Requires Salesforce System Administrator access and an active Apsona license)
Open Apsona
Go to Settings
Click Manage Licenses
Select License Info
Under Organization Information, locate the Org ID
Notes
Sandbox Org IDs change after each refresh
Ensure you are sharing the correct Org ID (Production vs Sandbox) when contacting support
Need Help?
If you are unable to locate your Org ID, feel free to reach out to Apsona Support for assistance.