How do I Clear Chrome cache manually (if Clearing Apsona Cache in app is not working)?

To get more acquainted with clearing Apsona's cache see this video.

If this does not solve your issue, but you believe that the issue is related to clearing cache, you can do it directly in the browser:

From the top right corner go to the settings.

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Then type in "cache" and go into the top option that is provided:

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Then choose "advanced", DESELECT other things than cache, choose how far back you want to delete cache (you can start small and move to 'all time' if needed) and then click "Clear Data".

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You can look up what cache is in general to feel more comfortable deleting them. It's a fairly harmless exercise. In a nutshell, caches are stored settings so that when you come back to a webpage it will load faster. So the consequence of deleting them is that pages will load slower the next time they load, but they'll create a new cache and then load faster in the future.

Alternatively, you can attempt a hard refresh with a different method:

  1. Press **Ctrl + Shift + I** (on Windows/Linux) or Cmd + Option + I (on Mac) to open Developer Tools (or right-click on the screen and select "Inspect").
  2. Right-click the Reload button in the browser's address bar.
  3. Select "Empty Cache and Hard Reload" from the options that appear.

This will force the browser to download all the latest resources from the server, ignoring cached content.

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