Can Apsona's Email Merge tool track email delivery or bounce status, and how are emails logged in Salesforce?

Apsona logs sent emails as Task records under Salesforce Activities, not as native Email records. While the merge tool indicates whether the email attempt was successful (e.g., via the “Download results” option showing “Success” or “Not Sent”), it does not detect delivery failures or bounces reported after the send.

Logging Method: Emails are recorded as Tasks, not as native Email objects.

Limitations: The tool cannot identify invalid email addresses or detect bounce events after sending.

Bounce Tracking: Users must rely on Salesforce Email Logs or external monitoring tools for accurate bounce information.

Future Enhancements: Improvements in bounce detection and handling are under consideration.