Can Apsona's Document and Email Merge tool send emails to non-Contact records and use standard Lightning email templates?

Yes, Apsona’s Document and Email Merge tool supports sending emails to any valid email or text field, including those on non-Contact records such as Accounts (e.g., Account.Organizational_Email). This functionality extends beyond native Salesforce, which typically requires emails to be tied to Contact records.

Non-Contact Records: Emails can be sent directly to email or text fields on records such as Accounts or custom objects.

Template Support: Most standard Lightning email templates are supported, ensuring consistent formatting and messaging.

Flexibility: This capability enables organizations to communicate seamlessly with both individuals and companies.